Contact Technical Support
North America
Europe
Other Contacts
Web Submission Form
We are committed to providing you the best possible support along with high quality products. You may leave a message at any time if you are unable to call during regular business hours. A Technical Support Specialist will normally return your call within 24 hours. A representative will normally reply via e-mail within 24 hours. If your question requires a lengthy answer (e.g., a particular procedure or protocol), a representative will reply by fax.
North America and World Wide Technical Support:
Our highly trained Technical Support Staff are available from 7:00 am to 5:00 pm Pacific Time, Monday through Friday to assist you with any questions concerning our products.
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Mail
1290 Terra Bella Avenue
Mountain View, CA 94043
USA
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E-mail
Biological kits & reagents:
tech@clontech.comSoftware: softwaretech@clontech.com
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Phone
800.662.2566
650.919.7300
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Fax
650.424.1064
European Technical Support:
Our highly trained Technical Support Staff are available from 9:00 am to 6:00 pm Central European Time, Monday through Friday to assist you with any questions concerning our products.
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Mail
2, Av. du Pdt Kennedy
F-78100 St-Germain-en-Laye
France
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E-mail
All Products:
tech@clontech-europe.com -
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Phone
UK 0808 2348 063
Germany 0800 1825 178
Austria 0800 296 141
Switzerland 0800 563 629
Europe +33 (0)1 3904 6880
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Fax
+33 (0)1 3904 6868
